To cap off the week, right before we get the BBGeekcast (which is the universal sign for “it’s the weekend!”), we bring you a massive, simply massive list of BlackBerry error messages. Well, actually, it’s brought to you by BlackBerry.com with an assist from BerryReview. This is for all the BIS users out there who might get one of these two dozen or so messages and don’t really know what to do with them. After the jump we’ll pick out a few of them as examples. First, one of Ronen’s favorite, which is relevant for the BlackBerry Gmail users out there:
Password error message – That means Gmail has locked you out and you need to login from a desktop to do the CAPTCHA verification.
Oof. Gmail lockout issues are never fun. If you get this one, it might end up being far more involved than entering in a few jumbled numbers and letters to verify that you’re a human being. Still, you can check what BlackBerry has to say about it. Another one you don’t want to see:
PIN or IMEI of the device does not exist
You can check out the help guide, and I hope it helps. There are tons and tons more like this at BlackBerry.com. Make sure to bookmark it just in case you see this type of error in the future.
42 comments… read them below or add one
When attempting to access SMS & MMS messages, receive this notation Uncaught exception: java.lang.NullPointerException
Does anyone know how i can fix this problem i get the following message “Uncaught exception:DSSMA invalid states(5):29″
@Jay This kind of error can usually be fixed with a simple battery pull – wait three minutes and replace the battery. If it does not clear up the issue then I suggest updating your os or reloading your current OS. As always, do a complete backup of your data first.
I have the error : uncaught exception: net.rim.device.api.system.ControlledAccessException on my blackberry. What does it mean and how can i get rid of it
@Shanequia The error you are seeing usually pops up when a particular application does not have the proper permissions set up. Make note of what app is giving the error then go in and edit the permissions for that application. Set them all to allow.
I have the following message error – uncaught exception: missing resource files net_rim_bb_qm_peer
It doesn’t allow me to go into my BBM, how can I fix it?
@Ana You are missing some files that probably got messed up during an update. You can do one of two things:
1. Reload your operating system files and start from scratch.
2. Try and recover the missing file. Check out this support post (particularly comment #3) for help in recovering the missing file.
http://forums.pinstack.com/f183/cant_re_install_bbm-107496/
I got the following message “Uncaught exception:net.rim.device.api.system.ObjectGroupReadOnly” on my phone every time i press the call button.Does anyone know how i can fix this problem?
@Azni This error is most likely caused by a corrupted call log. I suggest the following steps
1. Start BB Desktop & connect phone
2. Click backup & restore
3. Click Advanced
4. In the right window, scroll down to Phone call log & select
5. Click the clear button
Once you have completed that process disconnect from the computer and do a battery pull (while the device is on).
That should clear it up but let me know if it doesn’t.
I sometimes get the error message; “Uncaught exception:java.lang.illegal argument exception” Anyone tell me how to fix and what is wrong?
@CHAD This is a common glitch that shows up on the BlackBerry. It is not a major issue. Pulling the battery usually clears up anything that is causing the errors like this.
I would just like to know what reloading the operating system on my blackberry do? Would I end up erasing many things that have been saved onto my phone such as bbm conversations and recordings? If I backed up all this onto my computer, would I have to re-add it onto my phone after or would it still be there?
@Charlie Yes you will lose most of what you have saved on your device. The best bet is to backup all of your data, contacts and media before doing an OS update. On occasion you may experience glitches in the OS update that will erase everything. Having a full backup comes in handy when something like this happens.
Once your new OS is loaded you can restore from the backup you created and your info will be back on your device.
Hello! im really frustrated with an error that becomes to my contacts when they try to send me a picture or anything “UNABLE TO SAVE THE FILE”…whats this? i have the latest version and they too…HELP
@Sara How are they sending the files? Email, mms, sms, bbm, bluetooth?
After a reboot I get the error code “Uncaught exception: index 7>=7″ anyone know what this is about?
Help Please. I have a BB Bold.
@Stephanie A battery pull usually fixes this kind of error. Pull the battery while the device is powered on and replace it after a minute or so.
If the error returns you may have to wipe the OS to get rid of it. When did you start to see this error? When does it pop up? Did you recently install any apps before the error started to show up?
error id:30625 blackberry app
Im having trouble downloading apps, ive down load app world but when i get to final stages of downloading a app it gives this error code
( blackberry app world is having trouble connecting to the blackberry app world server. verify your network connections and try again. error id 30625 )
ive tried uninstalling apps world and reinstalling it and ive all so trieda battery pull , it was working before very well .
My blackberry storm 9530 is shutting down o its own with a flash of the message “Turning handheld off next on time April 15 2011 4:45am” which at the time would have been the next day based on the phone date.
This error started on Tuesday 12th April.
I removed the battery for 48hour as suggested on this website and still got the message this morning.
I have checked the auto shut off that is disabled. The only thing with that tome was the alarm which I have now turned off. The message I am getting now is “shutting off handheld press any key to abort” it works some times if you catch it on time if not the phone shuts down and I have to remove the battery to start it up again.
This happened when I first got the phone couple months ago, the removal of the battery over night worked then.
What should I do?
my blackberrycurve keeps saying 523 error iit says rest and i do and it still says that i dont know what too do please help me
my blackberry curve 8330 keeps saying app error 523 it says rest it i did still says same thing took battery out and reboot it it still says app 523 reset i dont know what to do please help me
On my BB Bold, I have the error message “Uncaught Exception: Index 8> = 8. How do I resolve this? My phone keeps freezing/locking after I try to open any apps.
Every time I try log on to the app world it says there is an error pleas try again later but I’ve been trying for two weeks now I don’t know what to do
everytime i go to download my blackberry curve app world , or even download something from it, it comes up error has occured please try again later, ive tryed doing a hard reset on my phone and it still dont work! please help !!!
I hav a 8520 which is on BIS,my apps world always says an error has occured ‘try again later’ I’ve tried the battery solution bt had no luck! PLZ HELP!!!
i have tried the battery pull and yet i get an error on me bb aap world (error acured please try again later i have the phone about 3 weeks and i has been showing that message since i got it . please help
I keep getting the following error message:
Uncaught exception:java.long.NullPointer Exception
Any ideas how i can sort it out?
After a reboot I get the error code “Uncaught exception: index 7>=7″ anyone know what this is about?
Help Please. I have a BB storm 9530
Hey guys. I’m receiving an ERROR 4106 message when I start up my phone. How can I clear this error without reloading the OS?
Pls how can i fix dis problem uncaught exception application registry,wait for (0x72802477365c)time out, I can’t call or receive
My BB 8520 keeps telling me I need to “reintegrate” my gmail account when i try to sign into my mail. I have no idea what that means or how to do it and the ppl at the rogers call centre aren’t very helpful….
when i logon to the appworld is says
“An error has occurred. please try again”
I have “tried again” for nearly a week now and it still won’t let me in! What do I do???
help!!!! my bb wont work, when i switch the phone on it keeps saying app error 200, with reset at the bottom, i try reseting it but it wont work, it wont even connect to bb desktop, help me plaese!!!!
,i experience the same problem when i start to open the phone it will pop up this “uncaught exception 21>=21″ the after a while it will turn to apps error press reset…waht should i do whit this prob?thanks
My colleague’s 9700 crashed. It says Index 5>=5 and something about ‘owner has died’ or ‘owner thread has died’. I’ve tried removing the battery, sim card and memory card, but keeps popping up the same message. Please help
I have a pre-owned BB Bold, and I’m unable to delete the last user’s gmail and yahoo accounts, and cannot set up my own yahoo email. Every time I try to set up the email accounts and verify the passwords, I get the message “Sorry, unable to continue your session. Please log in again.” Tried battery pull and hard reset with no luck. Any suggestions?
Heeelllp, My mom just gave me her blackberry and I keep getting an error message saying “Uncaught exception: Java.lang.IllegalArgumentExcetion. Whenever I try and send an SMS, I pulled the battery like someone suggested but I am still getting the same error message.
I have a Bold that I purchased new a month ago. After charging all night, my phone was dead and wont turn on. The red keeps going on and off. Sometimes a pic of a drained battery comes onto the screen with a lightening bolt through it. I took it to VZW and they said water damage. The phone does not have water dmage and the white strip IS NOT RED!! I need to get all my pics off this phone, but unable to sync the device with my computer. Any help is greatly appreciated.
I get this message everytime I try to go to my facebook app Untaught exception:java.lang.IllegalArgumentException
I have to say I have had ‘uncaught exception bla bla’ for months now, am sick of doing the battery pull etc and think that RIM should address this problem properly and show the service providers how to deal with these problems. For the amount it costs BB users, this apps problem should NOT be happening!!!
I’d like to add – the RIM system is far too complicated and un-userfriendly for those without a corporate back-up (eg you work for a company so the IT person helps when you have a problem!) It’s a rubbish service for the consumer market. I love my phone, but I hate the ludicrous problems that I keep encountering!.
I am just waiting for my 4 x daily uncaught exception message to come and freeze the phone… It makes my day! (well it makes my day a very frustrating one!)… Also I would like to say how stupid it is that when you fancy switiching your handset – maybe you have a new one – and you get locked out of your email account because your password – despite being correct – isn’t recognised….. !!!!