No one wants to see an error screen on their BlackBerry. Coincidentally, the week we made three posts regarding common error scenarios, I myself encountered an Error 507, which, because of circumstances that might or might not have been my fault, resulted in a wiped BlackBerry. Thankfully I had done a backup just before this happened, so I only lost my third-party apps. The damage could have been much worse, of course. Thankfully, after spending time writing about the errors I was able to quickly fix mine. Today I’d like to do a roundup of sorts, so that you can refer back here if you run into error problems on your BlackBerry. The biggest thing to remember is that when you see a JVM Error, it usually relates to the device software. This means, thankfully, that if all else fails you can usually fix the error by reloading the OS. It might be an incredible pain, and you might lose tons of information if you haven’t backed up recently. But it’s better than having to buy a new device, right? Some errors, on the other hand, are hardware related. We often get questions about these from people who have tried all the software paths. It’s unfortunate, and it might require you to get a new device. If you see the following errors and your device is under warranty, consider taking it back to your provider for a replacement. If you’re not under warranty you might want to see if you can finagle an upgrade, because it appears that your device is toast.
- JVM Error 501: During memory management, freeing of resources from memory failed as a result of possible corruption
- JVM Error 517: The BlackBerry Device Software encountered unexpected data in a memory location which is used for normal operations
- JVM Error 535: Interaction with the file system has experienced a catastrophic failure
- JVM Error 547: While writing data to the file system, a failure was detected
- JVM Error 548: While erasing data from the file system, a failure was detected
Even if you do see one of these errors, try the software method. It’s worth a shot at least. If I found a BlackBerry error on my device, these are the steps I would take to remedy it. 1. Pull the battery. There’s no reason not to try the solution to every BlackBerry problem. You never know if it might just solve your problem. 2. Hold the End button while rebooting. If you have OS 4.6 or above, you can reboot in Safe Mode by holding the End button after you replace the battery. This won’t work for all errors — if you have an error involving a cod file you might not get Safe Mode to work. But it’s always worth a try. If you get it in safe mode, I’d recommend deleting recently added themes and apps. 3. Reload the OS. If you keep restarting your device and get the error message, it’s time to try a reloading method. You’ll need to:
- Make sure you have downloaded and installed BlackBerry Desktop Manager.
- Download the latest version of your device’s OS.
- Run the OS .exe file.
- Delete the vendor.xml file from the OS package.
- Connect your BlackBerry to your computer and run App Loader, either from Desktop Manager or the standalone app.
- When it prompts you to reload the OS choose the one you just downloaded.
- Play the waiting game.
4. Connect your BlackBerry with the battery removed. Connecting with your battery removed can open up new paths to recovery. 5. Use the Java Development Kit. It’s for advanced users, but if you think you have the chops try downloading a development kit and wiping your device that way. If none of these work for you, you should try to see what your wireless carrier can do for you. When my BlackBerry kept giving me a 532 error, which is software related, I still got a trade-in because it was under warranty. That’s something to consider if all else fails.
11 comments… read them below or add one
i am having a jvm error
513
what about app error 200
I did a battery pull on my BB8520 and it freezes at the white Blackberry screen. What can I do to reboot my phone?
Hi, can anyone help, my blackberry screen is just white, iv done battery pulls, reboots, the lot, but nothing works, help meeeeee!
blackberry is giving me the reload software 507 error message, tried reloading software but the final result is the bb desktop manager gives me cannot connect to device during multi application upload.. please help!
helo i have got the jvm error 517 what can i do i have pressed reset it so many times but now i just dont no what to do!please help me and my phone
Having read your post of June 2010, I was reloading for the 2nd time after error 507. When I saw it stall at the same spot, I quickly pulled out the battery of my BB Bold, replaced it and it has completed the up date and did successfully reboot! This was after turning off the permissions to turn off USB Port Hub (in Device Manager) to save power.
hi, my friend bought a used blackberry, it was working fine when he bought it, turned on, everything. but it was for his sisters birthday today, he had left it in a drawer for about a month, he took it out last night to make sure everything is fine. but when he tries to turn it on nothing happens, and when he plugs it in it just comes up with a battery sign with a cross through it. i was wondering if it is just the battery? or maybe a loose connection as this bb has been repaired before. thanks
Hi, my son deleted something from his bb now his home screen is white with error 552 can anyone plz helo thanks
I have an error of JVM Error 545 on blackberry 9000. The screen seems to have oily background.
Can’t find out the problem
after three days and countless dead-ends including this one, un-nuking an 8520 was this simple
Step 1. go to this address – us.blackberry.com/update
Step 2. Choose Update on the web
Step 3. Done!
From 507 error to fully functioning device!!