There seems to be a a problem facing BlackBerry Curve users, specifically those who have Verizon’s 8330. Once again, I’m not sure how widespread this problem really is, but most people I’ve talked to experience it on the 8330. This has come up in numerous forums, and I received no fewer than three emails over the weekend asking about it. Essentially, the problem is that the hourglass icon keeps popping up every five seconds, while nothing should be loading. It causes not only a visual nuisance, but it actually lags the processor, causing everything to run a bit slower. So how can we remedy this problem?
I talked to my Verizon rep about it, and she nearly tore my head off. She’d been getting the same complaints recently, and no one has really been able to do anything about it. I had a similar problem with my 8830, but a quick battery pull took care of it every time. It appears that the solution to every BlackBerry problem did nothing for Curve users.
Now, I have stake in this, too. A few weeks ago, I traded in my 8830 for an 8330. I haven’t yet had the problem, but judging from the emails and forum posts I’ve seen, I think I can narrow it to the Facebook application. Actually, it’s really just a quick launch. In any case, it comes pre-installed on new Curves, and people I’ve talked to have used it. I, on the other hand, have launched it but once, and even then I stopped the browser before it loaded.
This is, of course, not a scientific deduction. It’s just what I’ve been able to figure given the evidence presented. To delete the application on the 8330, go to Options -> Advanced Options -> Service Book. Under there, you’ll see Facebook [BrowserConfig]. Hit Menu and delete it. Head back to the main screen, and it will be gone. Here’s the catch, though. Normally, I’d recommend a battery pull to refresh everything. However, I’ve pulled my battery a few times, and sometimes the Facebook icon comes back. I’ve taken to just hiding it, so I can never accidentally launch it.
Sorry there’s not a better idea yet. If any of you have found a real solution, post it in the comments.