We’re all about doling out the BlackBerry advice here at BBGeeks, and the best source of this has come from my own personal Berry issues. Last night another one popped up. I received an email later at night, surprisingly unrelated to the Presidential election. I tried to reply, but couldn’t. I got a dialog box telling me that “No message services configured. You will only be able to Save Draft.” Ugh, I thought. Another one of these problems. Thankfully, I had an idea of how to fix this, and with a little help from Google I got it done fairly quickly.
This one is solved with the good old service books method. I read some more intricate processes on the Internets, but none of those steps were really necessary. Immediately after receiving the error, I logged into my BIS, clicked on Service Books, and had them sent. And, uh, that’s it.
I can now reply to messages and compose them just as normal. I’m not sure why this happened in the first place; I was easily able to compose messages earlier yesterday. If anyone can identify a possible source, that would be great. For BIS users, though, this is the solution. For BES users, it appears you’ll have to generate a new encryption key. You can do this by going to the Service Books on your handheld (Options — Advanced Options — Service Book) and deleting the Desktop (CMIME) service book.