What to do if you don’t have BlackBerry Internet Browser

by on October 24, 2008

Panic struck me last night. After watching the Rays take Game 2 of the World Series, I pulled out my BlackBerry to check a few stats. There it was — or there it wasn’t. The icon for my BlackBerry Browser had disappeared. I poked around for a bit, checking for hidden icons, but with no luck. I tried to launch NextPimp, and I got an error. This is horribly frustrating for anyone. So, instead of whining about it, I went home and figured out how its done. Solution after the jump.. You’ll go to Options, then Advanced Options, then to Host Routing Table. Hit Menu, and then select Register Now. I was told you have to scroll all the way to the bottom, which takes a bit. I’d do that just to be safe. Once you do, though, you’ll get a message in your Inbox saying your BlackBerry has been registered with the Internet, and bam. You’re set.

       
Warning: This also restored the Facebook application, which may or may not cause the hourglass icon to show up and lag your BlackBerry.

About the Author

Joe Pawlikowski is the Senior Editor at MobileMoo.com and has been covering the mobile industry full time since 2007. When he's not writing about the tech scene, he can be found discussing his personal love - baseball (and more specifically the New York Yankees) as well as writing on his personal blog.

49 comments… read them below or add one

john December 1, 2008 at 3:38 am

awesome. thanks so much.

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Dave December 2, 2008 at 10:28 pm

How do you know which table in that list needs to be registered? I see one that is in bold print. how do you pick the correct one? Thanks!

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Joe December 3, 2008 at 4:04 pm

I was told to scroll all the way to the bottom. Hope that helps.

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jack December 29, 2008 at 10:23 am

NICE! what a life saver!

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Hilary May 27, 2009 at 10:08 pm

You rock..thanks!!

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Ed June 23, 2009 at 9:11 am

Spectacular! Thanks for the advice – that did the trick!

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Joe July 7, 2009 at 1:27 am

awesome fix, worked first time, thanks

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Jack August 31, 2009 at 2:30 pm

What if there are not entries in your Host Rounting Table? What do you do then? I clicked on Register Now and nothing happens. Any help would be great using a Blackberry Bold

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Jasmine January 16, 2010 at 5:57 am

Same! When i pressed register now, it said registration message sent…. but then nothing happened!!! This is soo annoying, all i want is the internet.. PLEASE HELPPP!

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Charlotte January 23, 2010 at 2:28 pm

Me too i dont have any entries in my routing table either? i have the new curve any help would be great!

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Chloe February 6, 2010 at 6:26 am

:D GREATTT!

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feyi March 4, 2010 at 2:08 pm

my blackberry browser is miss. i use mtn nigeria pls> help

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Cooper March 8, 2010 at 10:35 am

@feyi you need to log into your BIS account and resend your service books from there. Your browser should return

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kznny March 23, 2010 at 7:39 pm

Thank you very much – worked instantly!

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zury Sayag May 7, 2010 at 2:39 pm

ok… i have a wierd problem and is killing me i have my bb 8900 that i bought in panama (desactivated, actually its says t mobile in the back) round one year aroun and i use succesfully the bbm there and in mexico…
i came to israel and i got a bb plan and evrething works just fine but… i can only bbm users inside israel, i dont now why but when i try to bbm users of mexico or the states im not able and to users inside israel it works perfect
sombody please help im on pain!!!

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kalenjm July 1, 2010 at 12:14 am

Super helpful!! Mine works fine now thanks so much!!

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Lacey July 24, 2010 at 6:58 pm

THANK YOU!!! Worked right away!

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jo August 5, 2010 at 12:20 am

hi..i dont have internet browser on my fon at all..m using bb curve 8310..

wen i go to host routing table..ders no entries..y is dat?!?!

i cant use d net on my fon..:’(

can u help me?!?!

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Cooper August 5, 2010 at 8:05 am

@jo When in Host Routing Table – if you press the menu key do you see an option to “Register Now”?

If not then log into your BIS account and resend your service books. Do a battery pull shortly after.

Let me know if that works.

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Tom August 25, 2010 at 11:45 am

I had updated my software and lost the registrations. I restored my old data but still had to do this step to get my browser back. Worked perfect. Thanks.

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Jennifer September 1, 2010 at 8:44 am

You are awesome! Worked like a charm. Thank you, thank you, thank you!

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kent December 16, 2010 at 3:37 am

Great! thanks a lot for the help and instruction..

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Brad December 23, 2010 at 3:52 pm

Don’t register any table. Notice in the picture above on one entry is bold. That entry is specific to your carrier and phone. Select that one and register, not the one at the bottom.

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brandy February 11, 2011 at 3:20 pm

I just have to say THANK YOU SO MUCH!!!!
I was ready to see if a BlackBerry could fly…
You made my day!!!!

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Kirk February 22, 2011 at 7:05 pm

THANKS!! So easy!!

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emily March 8, 2011 at 6:49 am

when i go into ,
advanced options, then host routing table, it has *no entries* , i still press menu and click ‘register now’, and yes it say’s ‘registration message sent!’ ..
but where does it send to.. ? nothing happens? :S

i can’t find this info anywhere on the internet.
please help me!

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Cooper March 8, 2011 at 9:49 am

@emily If you have nothing in your HRT it indicates that your account is not set up properly on your carriers network or there is a problem with the device not recognizing your SIM card.

I suggest contacting your carrier asap to let them know of the issue. The can provision your device on their network remotely and should be able to sort it out in a matter of minutes. if the problem lies in the SIM card you may need to get a new one.

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Chris March 22, 2011 at 12:23 pm

I have bb 8310 and I had delete bbm and I want it back because try to get a new version please can any one help me ….

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Chris March 22, 2011 at 12:24 pm

I have bb 8310 and I had delete bbm and I want it back because I try to get a new version please can any one help me ….

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Cooper March 23, 2011 at 9:22 am

@chris Try downloading it from http://blackberry.com/messenger

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don May 17, 2011 at 11:55 pm

Please I have emily’s problem. Please post the solution if you have it. Thanks

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Leslie June 28, 2011 at 7:24 pm

O M G! Thank you soooo much for this. I got this flippin blackberry two days ago because my virgin mobile kyocera loft broke (I loved that phone). Anyway, the guy didnt tell me I need the blackberry services for stuff to work right. So I set it up today, and I still kept saying I needed wifi. I found this site and I am sooo grateful!

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Loisi Ikani June 30, 2011 at 8:04 am

I did this and it still didn’t work? Is there another option?

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Simon July 23, 2011 at 11:36 am

HELLO GUYS, i have a BB 9000 BUT I CANT FIND INTERNET BROWSER I ALREADY TRIED MY REGISTRATION IT SAIDS MESSSAGE SENT THAT IS ALL.ANY HELPPPP PLZZ THX ALOT

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Hannah July 25, 2011 at 3:59 pm

You are a genius!! Thank you so much!!!!

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swaziboi August 9, 2011 at 2:10 am

i’ve tried that but when i go into ‘host routing table’ – there are no entries????
help

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chazz August 16, 2011 at 11:25 am

Hey none off this worked for me I’m really pissed off I have went to the shops and they said I should have it set up then they said to re re set it up I will habe to pay an extra 5 pound a mounth so yer HELP !!!!!!!!!! X

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Nicholas August 17, 2011 at 3:03 pm

I just switched out my Verizon SIM card for a blauworld SIM card as I’m in Germany. I correctly unlocked my phone before doing this. I changed the APN and the password, but my browser is still missing. I also went to the host routing table and there are no entries. I can make phone calls, but my internet won’t connect. Please help me!

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baso genesis September 1, 2011 at 6:54 am

please sir vodafoneblackberry7230 does not have browser icon and if i want to send an E-mail message it will indicate that no message service.please can you tell me what to do please.

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Geogino September 5, 2011 at 3:22 am

I got a bb curve 2.In the browser,what is there is HOTSPOT browser.how do I get to change it to internet browser so I could enjoy my device

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Alexander October 15, 2011 at 6:32 am

Hi there, ive read all the posts and still found nothing that helps. ive gone into Options/Advanced Options/Host Routing Table/Register Now… Message gets sent, i recieve a reply in my Mail and tells me ive been registered with the Wireless Network. My Internet Access is still unavailable. According to Vodacom BlackBerry Support in SA, I needed to go to Options/Advanced Options/Browser then select “Internet Browser” from the Select Tab… this is such a failure because i dint have that option like I always did.

Help?

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gdazfar January 18, 2012 at 4:58 am

I have balckberry 8310 mobile it dosnot have any browse how can I. Run internet

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mekamu March 7, 2012 at 1:10 am

i have a vb 8310 i update it but still the browser is not working it say your divine doesn’t have any browser configuration service book entries.then i try to dowenlod opera for my mobile when i want to transfer opera to my mobile through application up loader it say it was not compatible to your divine so what shall i do?

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Kez April 3, 2012 at 9:06 am

Hi I Have A Blackberry Bold 9000 Nd Iv Clicked On Register Now Then It Said “Registration Message Sent!” But Nothings Happened…Help?!

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Tiffany May 1, 2012 at 5:01 pm

I don’t have the world browser anymore and I did everything that you said. I found the number in bold selected it and it sent me a message. I pulled the battery and did it again. Please help me I’m about to cry.

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Jesse May 12, 2012 at 12:52 pm

I have no entries in he HRT.
Have selected register now plenty times and still no success(Along with battery pull).
Also my browser is not showing on the main menu and have checked if hidden but definitely is not as I have connected my BB to the laptop and viewed applications on the blackberry desktop software and found that the Browser along with many more apps are required and are not installed. I have reset to factory settings and restored my data that I backed up and still nothing.
I am in the process of downgrading my software to a lower version and will then upgrade to the latest version in hope for something.
If anyone knows how to sort this out correctly your help would be much appreciated.
Thanks, Jesse

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scotty June 5, 2012 at 12:04 pm

I have no entries in he HRT.
Have selected register now plenty times and still no success(Along with battery pull).
Also my browser is not showing on the main menu and have checked if hidden but definitely is not as I have connected my BB to the laptop and viewed applications on the blackberry desktop software and found that the Browser along with many more apps are required and are not installed. I have reset to factory settings and restored my data that I backed up and still nothing.
I am in the process of downgrading my software to a lower version and will then upgrade to the latest version in hope for something.
If anyone knows how to sort this out correctly your help would be much appreciated.
Thanks, Jesse

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jade June 7, 2012 at 6:07 am

I have no browser, did the whole advanced setting ect but messgae sent then nothing. If I upgrade the software will I get it

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sedain July 11, 2012 at 9:38 am

how to get the browser back on bb9000 i tried the steps and it says registration message sent but nothing happen

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