How to recover deleted text message from your BlackBerry

by on November 12, 2008

We’ve all done it at some point before. Going through a series of messages, we’ve accidentally deleted one. Come on, you can admit it. Sometimes we’re just a bit too quick to click the trackball, and it can turn into disaster. So what do you do in that case? Resign yourself to having lost the message permanently? While that might work for some, others want to recover it. Let’s take a look at how we can achieve this. For a while, the stock answer has been “you can’t do that.” Once you delete something, it’s gone, and too bad for you. Thankfully, with a number of people having this question and asking it on forums, we’re able to figure out ways around the problem and recover our lost messages. First we’ll look to timrcanada, poster at BlackBerry Forums, to see if his solution works. He claims:

Actually there is a workaround to this but you will have to spend time working on each message one by one… Select the Search icon on your BB and do a search of your deleted messages if you can remember anything in the title or content of the message and if found, copy the message and forward it to another address ie your own hotmail addy etc. You cannot forward deleted messages directly from the search…
You have to open the message, copy the content, then switch to create a new email message, paste the content, enter your forwarding email address in the to: field, type a subject and then you can send… phew!

I tried this on my Curve with both an SMS and an email. Both times, the search function did not find the deleted message. It appears this does not work. Perhaps it does with an earlier OS (I’m on 4.5)? If anyone wants to test this, let me know the results. For now, we’ll call it debunked. This was, by the way, timrcanada’s only post on BB Forums. Thankfully, the next comment down gives us a better solution. It’s from a company called Dexrex, which aims to improve instant messaging. They offer BlackBerry software which can record your SMS conversations. This way, if you lose one you won’t lose it for good. This seems like the best way, currently, to secure the text messages on your BlackBerry. It only works for SMS right now, though the company claims it is working on extending the capability to BlackBerry PIN messages. If you want to test out Dexrex, you can point your BlackBerry Browser to http://www.dexrex.com/mobile/blackberry. You’ll go through the OTA download process. If you do, let me know how it works. If I get around to testing it myself, I’ll post a quick review on the site.

About the Author

Joe Pawlikowski is the Senior Editor at MobileMoo.com and has been covering the mobile industry full time since 2007. When he's not writing about the tech scene, he can be found discussing his personal love - baseball (and more specifically the New York Yankees) as well as writing on his personal blog.

61 comments… read them below or add one

Jay November 12, 2008 at 11:23 am

I just got a BB Curve and I was looking quick how to’s and bam…your site was #1 on the list.

Thanks for the tips bro.

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tate83 November 18, 2008 at 1:38 pm

hi
I tried dexrex but now I’m using txtForward – this just forwards txt messages to an email-adress – without the whole online-login-thing..

cheers

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DexrexLLC November 19, 2008 at 11:25 am

Hey Joe,

Thanks for the plug! We hope you do get a chance to try out our application. Just to clarify – Dexrex has to be running to archive your SMS messages. The app currently does not upload older SMSs, nor does it find deleted messages. But, if you have Dexrex running and you delete an SMS off your phone, you will have a copy in your online account on dexrex.com for as long (or as short) as you want it there.

Thanks again Joe! And yes, we are planning to work for pin messages as well:)

Cheers,

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francisco November 21, 2008 at 3:11 am

would you know if you can recover the address book after erasing it on a black berry curve?

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m March 6, 2009 at 12:02 pm

So you can’t recover the message without a program?

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Cooper March 6, 2009 at 1:53 pm

Unless the first process works for you — otherwise yes you will need the program to recover your deleted texts

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well lets not say April 13, 2009 at 10:37 pm

I tried out dexrex and holy f**K it is awsome. I had my doubts if this even worked but it does. I highly advise anybody suspicious of there spouce to give this a try!!!!!!!!!!

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joker June 10, 2009 at 10:40 am

Re: #10405 – well lets not say….

Does it show on the phone that it’s backing up, or does it just do it?

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green July 8, 2009 at 8:17 am

I have been trying to get dexrex to work on my blk berry but so far I can only get to step 3 it neve takes me to the 4th and final setup step pls help!

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lisa a July 10, 2009 at 9:44 am

Looking for a program that recoverys old text messages and black berry instant messeges. Have a feeling I need to be watching someone. What program and how far back can I search deleted info.

Any help greatly appreciated.

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lisa a July 10, 2009 at 9:58 am

forgot to add looking for recovery on a BB world edition.

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Kylea August 10, 2009 at 2:06 am

i have an alltel blackberry curve and i recently deleted an important text message, i tried the solution suggested by timrcanada and searching for the deleted message worked, but since there’s no way to restore it from the original sender will this deleted text show up in the search forever or will it get deleted from the search or no longer show up eventually?

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dani August 24, 2009 at 7:51 pm

i have a blackberry storm and have recently deleted a text message i need to recover. is this possible with a program? or will i need to take legal action to retrieve it?

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amy burpo August 29, 2009 at 12:58 pm

i tired the search on my blackberry and it worked for the deleted nessages from the past few days, it did bring up the deleted calls too.

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Help September 29, 2009 at 9:27 am

My office manager has imbezzled over 130 g’s in 9 months cleanining me out. I have retrieved 12 texts to another employees phone talking about her money, which leads me to believe if I could retrieve her messages on the blackberry phone I gave her I could have more evidence. She cleaned it out before having her attorney mail it to me.

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Cooper September 29, 2009 at 12:09 pm

If it was a blackberry hooked up on a BES you could most likely retrieve those messages and many more crucial bits of data. If the phone was just hooked up on a standard data plan then you will not be able to retrieve that data.

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Lisa October 11, 2009 at 5:37 am

I’m having so much terrible with this. i didn’t retrieve a thing.

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nasfarato October 24, 2009 at 5:09 am

I am about to go to jail for 5 years and I can not afford phone forensics. Exgirlfriend lied and the evidence that will free my name and prevent 5 yrs jailtime is all in many many mnay lost text messages. U have no idea how BROKEN my SOUL is.

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tasha November 29, 2009 at 11:03 pm

hi
how do i get the 2nd page of a text message on my blackberry storm?? I know there is more to it,but cannot seem to get the second half….
yes I am VERY technically inferior…LOL
TY!!:)

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Cooper November 30, 2009 at 2:33 pm

@tasha

When you receive the long text message it will be split into multiple parts. Each of these will be a separate message in your inbox. Usually identified as 1/2 then 2/2 etc.

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Alan Hazelhurst January 20, 2010 at 4:58 am

Hi

Does anyone out there know how to retrieve messages that have “fallen off”, time expired on a blackberry storm?

Please let me know in simple to understand ways to re-instate.

Thanks

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bouche February 1, 2010 at 2:41 pm

I have a blackberry curve 8330 and was unable to recover lost SMS text with the initial posters instructions…..

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priscilla February 4, 2010 at 5:55 am

i would like to know how i can recover phone numbers that has been deleted from my address…thanks prisiclla

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Cooper February 4, 2010 at 9:54 am

@priscilla Unless you have your contacts backed up previous to the deletion of that number there is no way to get it back.

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Confused February 14, 2010 at 10:28 pm

I have a BB Tour that I bought January 23, 2010.
Up until today, all of my SMS messages were saved in the SMS Message folder. Everything was perfect, and then I was looking through them today, and suddenly all my SMS messages before 1:51am February 13th, are all deleted. This shouldn’t have happened because Blackberry’s are supposed to hold more than 2 days worth of SMS messages, right? Also I received SMS messages before 1:51am, but they’re gone as well. Any one know what may have happened?

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Cooper February 16, 2010 at 10:58 am

@Confused – your messages should not be deleting so quickly. Check the following:
go to messages
menu key to options
general options
scroll down and check to see how long you have it set to keep your messages – set to 30 days

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silvergirl March 17, 2010 at 2:27 pm

Dear Confused – your BB is prob out of memory. Once it’s out of memory it starts deleting on its own. Just clean out apps you don’t use and photographs ie back up. Also use cortez sms text forwarding to forward texts to inbox.
PS I’ve read thru this thing and I still haven’t found a solution to retrieve a deleted message on a BB curve…

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tita April 5, 2010 at 10:25 pm

How can I recover text messages that expired last month?

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Cooper April 6, 2010 at 9:09 am

@tita Unfortunately you can not recover text messages once they have been deleted =(

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dxlnt1 April 10, 2010 at 3:56 pm

I use Missing Sync for Blackberry on a Mac. I deleted SMS messages and then just sync back with Mac. The messages were saved to the SMS log. Albeit no name was attached to it, the messages still were there!

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sam May 14, 2010 at 11:49 am

GOT A BB CURVE……GETN AN ERROR-UNCUT EXCEPTION……MY MESSSAGE FOLDER HAS BIN SCREWED UP…IU NID HELP…NEWBIE!

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Cooper May 17, 2010 at 11:04 am

@sam give the battery a pull – replace after a couple minutes – should sort that out.

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Dawson May 17, 2010 at 11:30 am

I deleted some texts from an important contact by mistake, and I need to know how to try to recover them. I have a BB Curve.

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Cooper May 18, 2010 at 8:24 am

@dawson Unfortunately those texts are gone unless they were saved to your sim card for some reason.

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titan June 13, 2010 at 7:39 pm

nesecito saber sobre los mensajes MNS borrados se pueden recuperar si se han eliminado del en buzon de correo y dispositivo

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Cooper June 14, 2010 at 8:49 am

@titan N – por desgracia, no se puede recuperar estos mensajes una vez eliminado

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O Really July 19, 2010 at 2:17 pm

I called sprint today and asked if we can recover deleted messages, they said “Yes, if you get a lawyer and make petition through the court”… So, most definitely you can get them back. However, isn’ it interesting that We sign our lives away with these “plans” and when you need some assistance, they say “Get a lawyer”. Is this America anyore?

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Winnie August 3, 2010 at 9:14 am

I have the older blackberry curve and I was going through my sms and was deleting some that I didn’t need. I highlighted two messages to delete and when it was done the error message popped up (same as the one sam from above) and then ALL my texts disappeared. Now when I send out new sms nothing shows up on my message log, it’s just completely empty. Are all my sms gone? Or is it just some kind of error that is causing my sms not to show up anymore. I’m so confused because technically I didn’t delete my other text messages just the two.

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Winnie August 3, 2010 at 9:22 am

Oh wow something amazing happened. I did a backup with the desktop manager and EVERYTHING was there up till today’s sms and call logs. However, I still have the issue where nothing is appearing under messages. No emails, no sms, no mms.

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Cooper August 3, 2010 at 9:47 am

@Winnie Try resending your Service Books – you can do this by logging into your BIS account – clicking on the help tab an then clicking on “Send Service Books”

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Dickson September 13, 2010 at 11:49 am

i resst my BB 9630 after resst my BB all sms and mail lost how can take back B4 i also no backup my BB can help

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Cooper September 13, 2010 at 1:52 pm

@Dickson Unfortunately your info is gone. In the future do regular backups so you can recover easily.

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Patty L September 22, 2010 at 11:47 am

I was just wondering if anyone knows how to backup MMS texts from BBCurve 8350i to Mac.. A little help would be GREATLY appreciated =)

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Cooper September 22, 2010 at 11:57 am

@Patty L I do not know of any software that can do this for the Mac – there is one for the PC called ABC http://download.cnet.com/ABC-Amber-BlackBerry-Converter/3000-2369_4-10549739.html

The easiest way would probably be to copy your sms etc into an email and send it to yourself.

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Mia November 4, 2010 at 11:58 am

Hi. Apparently I’ve deleted important text messages on my Blackberry Curve 8900. Is there any possible way to retrieve them all back? They are very important to me and I would do anything to have them back. Help.

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Cooper November 5, 2010 at 10:23 am

@Mia Unfortunately not, when they are deleted they are deleted. If you would like I can suggest some apps you can install on your BlackBerry that will help you recover sms messages in the future in case you mistakenly delete them.

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Jessica November 15, 2010 at 2:46 pm

Thank you so much!
I have been very upset about some text that went missing on my phone, this method has restored the.

Thank you again for the help.

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Chantel December 11, 2010 at 1:53 am

Whats a website that i can set up to see all my text messages online on with a Alltel Wildfire? i know its not a BB but i really really need to know this!!!!! THanks

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vicky December 30, 2010 at 3:35 pm

I have a blackberry curve that I NEED to get deleted text messages from. My boyfirend and I sent alot of text back and forth to each other. Very sweet and romantic text. Anyway one day I was deleting all the other texts in my phone, one at a time, when my phone froze up on me. When it finally unfroze, it deleted ALL my text. Here is why it is so important for me to get the ones back from my boyfriend. When we met we both lived in different states. for the first 2 months our relationship was built through our phones. Either text or calls. After a few months he moved to where i live. We were very happy and planning a wonderful future. On Dec 13th of this year my boyfriend passed away. I REALY REALY would like to be able to retreive them. Any help would be greatly appreciated.

Thanks,
Broken hearted and needing the words my love used to say to me.

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Cooper January 4, 2011 at 11:25 am

@Vicky Unfortunately unless those messages were backed up a long time ago they are gone from your device and can not be recovered.

I am sorry for your loss and wish there was some way I could help but there is nothing that can be done at this point.

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Alexis January 18, 2011 at 12:27 pm

I receive FB notifications in my BB and I accidentally erase a couple of inbox messages of FB in my Blackberry. How can I recover those? I really need to!! Thanks!

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Cooper January 18, 2011 at 2:19 pm

@alexis Sorry but once they are deleted they are gone.

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Anna February 28, 2011 at 12:11 pm

I’ve got the new Blackberry Torch, and accidentally deleted the whole text conversation I’d had with someone.

In this case I was able to search the person’s name and it did in fact find the conversation. I’m not sure if this is a new feature, but if anyone’s had the same problem there’s the solution!

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Helpme April 5, 2011 at 11:10 am

I’m looking to get back a text that was deleted from a few nights ago, I also deleted the contact, but now really need to get the text back. I’ve downloaded the program from http://www.dexrex.com, but it”s still “archiving” and I have a feeling that it will only save the existing ones from now on, not retrieve ones that were already deleted.
Any other ideas of how to get back my text? Earlier suggestions also don’t work if you’ve already deleted the contact as well as the message.

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illy May 17, 2011 at 7:54 am

@vicky – im soo sorry to hear that!

I had a slightly similar situation…and well i by mistake clicked clear chat on bbm n i lost 2 moths worth of texts though im grateful to still have the recent ones, the first few meant soo much more.
But since yu said it ws texts yu should try the derex site. I sincerely hope it works!

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Suzie June 27, 2011 at 4:44 am

I deleted by mistake my BBM instant messages, can i get them back. Please help me. Enjoy your day… Suzie

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Thomas Scharrer July 28, 2011 at 10:26 am

I am a licensed private investigator and I can retrieve deleted text messages from any cell phone. You can either send your phone to our lab or purchase an in home kit. For a free confidential consultation call 8 6 6 6 4 0 1 0 1 0.

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Bethan August 20, 2011 at 5:10 am

I have a blackberry curve 8520 and I deleted all of the sms’s that someone very important sent to me. I didn’t realise til this morning and I wasn’t sure if they just delete themselves after a while or if the chat was too big. I really want them back how can I do this? And my blackberry messenger does not work neither does my email, Facebook, Internet and bb app world :(

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Cacodemon from Hell itself November 2, 2011 at 11:58 am

Thanks!

I don’t know how my older brother lived without internet in his pocket in those days!

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Strong May 6, 2012 at 12:29 pm

I have a BB curve and somehow I have lost all my txts, the funny thing is that I go into my inbox and all the names are still there but when I click on them there is no conversation there,these txts are very important to me and I’d really like them back if possible. PLEASE HELP ME

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lee May 20, 2012 at 2:22 pm

hi
I recently had to remove someone from my bbm contacts,this person had sent me threatening messages which were deleted when i removed them. Is there anyway to retrive those messages?

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