Delete sample media and cache to free BlackBerry memory

by on September 25, 2008

I had a rather frustrating BlackBerry moment a week or so ago. I had just installed eOffice for BlackBerry so I could write my review. To do so, I had to free up some device memory. So I deleted a few unused applications, and there was enough space to install eOffice. Only, I noticed that afterwards my call logs were erased. Not only that, but new calls weren’t staying in there for more than a minute. After checking my device memory (same place as you find your PIN), I realized the problem. I had none. I was using basically every application on my phone, so what could I delete?

So we go to Options — Advanced Options — Applications to bring up the menu. First up, the BlackBerry Sample Video. This is up at the top of the list, near important-looking things like BlackBery Core Applications and BlackBerry System Software, so you might think twice about deleting it. Don’t. Roll over it with the trackball, hit the Menu button, and hit Delete. There’s little to no reason to have that on your Berry, especially if you need space.

(space saved: 64,284 bytes)

You can also clear the cache and cookies in your browser. First, launch the browser, and hit the Menu key. Select Options, and then click Cache Operations. Clear History should be highlighted. Click it. When you hit the Back button to exit, it’ll take a second to actually empty it.

(space saved: 67,444 bytes)

You can also clear Pushed Content and Cookie Cache to save even more memory. The only problem with these browser functions is that they build back up when you use your Internet. Oh well. Just make it a habit to clean them early and often.

(space saved: 48,000 bytes)

There. Now go install a new app to take up your newly cleaned memory.

Hat tip to BlackBerry FAQ.

About the Author

Joe Pawlikowski is the Senior Editor at MobileMoo.com and has been covering the mobile industry full time since 2007. When he's not writing about the tech scene, he can be found discussing his personal love - baseball (and more specifically the New York Yankees) as well as writing on his personal blog.

11 comments… read them below or add one

MALIK November 14, 2008 at 1:17 pm

APP ERROR IS STUCK ON MY SCREEN 8300

Reply

Erlene Flowers March 29, 2010 at 4:08 pm

I turned off my blackberry using the red phone hang up key- now it will not boot back up. i just had the battery replaaced becasuse it seemed not to be holding a charge. is it dead or just needs a new charge ? the phone was fully charged when i turned it off. I cannot turn it back on has not signals of any kind of light indciatoe red, yellow or green.
Erlene

Reply

Cooper March 30, 2010 at 9:40 am

@Erlene Check out this post for ideas on how to bring your BlackBerry back from the dead
http://www.blackberryos.com/forums/blackberry-how-guides/6175-how-recover-nuked-blackberry-pictures.html

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j w July 11, 2010 at 11:54 am

Does this apply for deleting sites you’ve visited? My friend needs help because he visited an inappropriate site that his parents will never allow. You know that little box you type the name of the sute you want to go to? Every time he types a letter and deletes it, he browses the list and the inappropriate site’s name appears. He needs help because he thinks his parents will find out.

Reply

Cooper July 12, 2010 at 9:51 am

@j w Your friend should delete his cache, history and cookies He can find these by –
Opening the browser – menu – options – cache operations.

Hope that helps.

Reply

lass November 11, 2010 at 10:38 am

hi. im using a bb curve 8520 for less than a month. after downloading an fb upgrade through bb world on my mobile unit, it suddenly stuck and cant browse, text or call. i restarted it, pulled the battery, simcard, and media card out but i still cant get through the home screen because it says: uncaught exception: Index 4>=4.
what is that? what should i do??

Reply

Cooper November 11, 2010 at 11:16 am

@lass try booting your BlackBerry up in Safe Mode then deleting the Facebook app. Let me know if that works.

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chuck simons March 27, 2011 at 9:16 pm

Thank you for your assistance. I googled clear cache blackberry and yu came up. Took care of the slow and staccatto problem of texting and facebook posts.

Reply

Cooper March 28, 2011 at 11:05 am

@chuck simons Glad we could help – Thanks for letting us know.

Reply

ellen May 31, 2011 at 4:42 pm

hey, my picturess are working really wierd, ill take pictures den dey will be dere and then u click on it and and its black, and den ur picturess will goo thenn come a week later ansd some pictures jus dont appear anymore, but wen i plug it inito the computer all the pictures are there, and i reboot my fone almost daily, so i dont noe the problem! need help asap pleasee!
ellen

Reply

Brooke September 7, 2011 at 1:55 pm

HELP!!! I have a boostberry (the new one, not sure of the name – with the pad instead of the ball) All of the sudden, I can’t text or receive calls! I took the battery out twice, nada. (yes I paid the bill) I can get online? I can receive texts also, cant reply

Reply

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