BerryReporter Tip: Toggle mass storage mode

by on March 19, 2009

I used to have a huge list of BlackBerry quick tips to use for daily posts. As one might imagine, after a few months that list became pretty thin. I add to it when I can, but I also look for tips from around the Web. Today’s comes from Berry Reporter, and it has to do with mass storage mode on your BlackBerry. This comes into play if you have a microSD card and plug your BlackBerry into your computer. You’ll notice a dialog box pop up asking you if you want to enter mass storage mode. After the jump, a few options on what you can do here. Entering mass storage mode allows you to access your memory card from your computer, much like a flash drive. However, the drawback is that you then cannot access the memory card from your BlackBerry handheld. I’m not sure how often this will become a conflict, but if it is here’s how to avoid it. It’s pretty easy (and it’s a function basically on autopilot) to hit Yes when prompted about mass storage mode. However, what about later on, when you might want to access your memory card data from the handheld? You’ll go to Options, then Media Card. In that menu you will see Mass Storage Mode Support. If you previously hit On, click it to Off. Click Back, and save when prompted. You’re done. You can now access your memory card from your device. Unfortunately, doing the opposite — going to the Media Card menu and turning mass storage mode on and then saving — did not make the drive pop up on my desktop. I do have a Mac, though. Does this work on a PC?

About the Author

Joe Pawlikowski is the Senior Editor at MobileMoo.com and has been covering the mobile industry full time since 2007. When he's not writing about the tech scene, he can be found discussing his personal love - baseball (and more specifically the New York Yankees) as well as writing on his personal blog.

8 comments… read them below or add one

Thomas March 20, 2009 at 2:41 am

Thanks for the steal Joe! I have forever been envious of your tips. I am working my way to the more advanced ones, but I am focusing on new users at the moment.

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Heidi McKeehan April 24, 2009 at 3:19 pm

My BB toggle roller stopped working for scrolling downward. CAN scrollup and sideways, but no Down.
Sollution advice?
Thanks
HM

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Joe April 27, 2009 at 7:45 am
John Salerno August 5, 2009 at 11:03 am

What is meant by having mass storage mode “ON” means you can’t access files from your handheld? I have it on but I can still go to my pictures, for example, on the device.

Having said that, even with mass storage mode on, I still can’t access the media card on my PC. Clicking the removable disc icon prompts me to insert removable media (which is already there in the phone!)

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Chelsea August 8, 2009 at 2:05 pm

Re: Can’t access the media card

I had the same problem, I could see my music but not the voicenotes so I went to the drive, clicked on Tools/folder options. Clicked on the tab, file types, added in amr file extension. I could see two removable disk drives – one for the blackberry and the other one for the blackberry1. The files were on blackberry and then was able to see the files.

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Dom September 24, 2009 at 11:13 am

Tried to run slacker radio and flycast through my xbox. Once you turn on mass storage these apps don’t work. They stay the require a hd.

Bummer.

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Jeff June 29, 2010 at 10:37 pm

Using Blackberry Tour with Rhapsody. When I save all my songs to my BB (which has an 8gb card installed), I’m not able listen to them on my phone (MP3 player). The BB is an authorized device on the Rhapsody account. On Rhapsody (under the “sources”, ONLY the BB Tour is recognized…not the memory card). I just spend 2 hours on “chat support” with Rhapsody. No help. Any help from you guys would be great! Current memory settings on phone are: Compression- Enabled, Media Card Support- On, Media Transfer Protocol- On, Mass Storage Mode Support- Off.

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Cooper June 30, 2010 at 8:00 am

@jeff Unfortunately I do not have a solution for you at this time – I have looked and can not find any solid reason for the lack of access. I encourage you to sign up to our forums and leave your question in the BlackBerry Applications topic – I bet another BBGeek out there has faced the same problem and can help:

http://forums.bbgeeks.com/forums/17-BlackBerry-Applications

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