8 Ways to Trim the Fat From Your BlackBerry

by on July 30, 2008

If you are anything like me, then you have a BlackBerry with 1000 icons on your applications screen (ok maybe not 1000, but you get my point), unused themes in the double digits and an available memory block that gets smaller and smaller by the minute.

Once you add in the BlackBerry ringtones, contacts and pictures that I have not bothered to transfer to my PC, it is not hard to tell why my device is starting to run a little slow now and then.

I was digging around last night to find various ways to reduce the amount of memory I am using in my BlackBerry and the internet has proved quite fruitful. As I was digging and finding all kinds of cool tips, I thought to myself – This is really something I should share with the BBGeeks =)

So this morning I got to typing and I now present to you a handful of ways to free your BlackBerry memory.

If you are not sure how much memory you have, or how much of your device memory is being used, you can check it easily by navigating to Options – Status. Look for the lines that read “File Free” and “File Total” for the appropriate values.

Delete unused application

Ok so this one is pretty obvious, but I bet you that you have a BlackBerry application or two that you are not using on a regular basis. Go ahead and take a look:

On your BlackBerry, navigate to the main screen and choose the “Options” icon.

Here you must choose Advanced Options and then Applications. You will now be presented with a list of all the applications installed on your device.

Scroll through the list and identify all of the applications that are installed on your BlackBerry that you really don’t use or need. For each of these you will need to click the BlackBerry key and bring up the contextual menu. Scroll the menu until you have “Delete” highlighted and click the trackball.

You will be presented with a dialog box that prompts you to confirm the deletion of the selected application. Choosing delete will permanently delete the selected application from your BlackBerry, while choosing cancel will take you back to your list of installed BlackBerry applications.

Hint: How about deleting all of that extra language support that is included by default, or maybe the video demo? If you do not use your BlackBerry for international business, the bulk of the default language files are pretty much just wasting space.

Repeat the delete process for every application you have deemed to be unworthy of your device memory and be careful not to delete any applications that are essential to your device operation (No Brickbreaker and Facebook do not count)!

Clear your Blackberry browser cache

Every page you navigate to using your BlackBerry browser leaves some type of information packet on your device. This is done for any number of reasons, one in particular is to allow for a quicker load time for pages you may visit regularly.

If you use your BlackBerry browser on a regular basis, the cache could be taking up a significant chunk of your device memory. To clear your Blackberry browser cache:

Launch the BlackBerry browser and then click the BlackBerry key. From the displayed menu, select Options and then Cache Options(Operations).

You will be presented with three options here that will help you reduce your used device memory. These include: Content Cache, Pushed Content and Cookies Cache. Each with a number associated with it. The number is the amount of memory being used by each item.

Select the option to “Clear” all of the items in the list and you will have freed up the amount of memory which was displayed for each.

Manage your inbox address book

C’mon let’s all be honest here. We don’t really know all the people in our address books. Whether it is the number for that guy/girl you met at the bar but have no intention of calling or that smarmy asshat at the conference who insisted on exchanging numbers, pins and the whole nine – they can be deleted.

Do yourself a favor and spend an afternoon paring down your BlackBerry contact list. Keep only important individuals and close friends and relatives. If you only have their information on hand so you can send them a Christmas card, chances are that information can be kept somewhere else until need.

For the inbox, you have the option of restricting how long email is stored in your BlackBerry memory. Changing these options is easy:

Open your email and then click the BlackBerry key. Scroll down until you have the word “Options” highlighted and click the trackball. You will see a number of options presented, but the one we are interested in is “General Options”.

Select “General Options” and scroll down until you see “Keep Messages”. Click on the highlighted value and choose 15 from the presented list.

Your email will now be kept stored on your device for a maximum of 15 days. If you ever need an email to stick around a little bit longer just email it to yourself to start the clock again.

Delete all unused pictures and random media

You may have taken some quick snaps to test out the camera waaaaayback when you first got your BlackBerry and forgotten them. Or you may have taken a bunch of pics, some blurry, some not. If you are going to be waiting a while before transferring the photos to your computer, why not go in and prune out the blurry ones sooner than later?

Access your photos through the Media icon on your main screen. Navigate to Pictures – Device Memory and highlight any pictures you would like to delete. Click the BlackBerry key for each and select delete from the displayed menu. You will be prompted to confirm the deletion of all selected items.

The above process is also used to delete any video, music or ringtones you may have hiding out on your BlackBerry. Go ahead, be brave, you know you don’t really need that Soldier Boy ringtone.

Delete the themes

Yes I know it is very cool that you have a Wonder Woman theme, a Miss Piggy theme, a Ronald McDonald theme, a LOST theme, one for Valentines day, one for Halloween and about 12 others for various occasions/television shows. The thing is, you don’t really need to be packing all of those themes onto your device at the same time. You always have the option of backing up your themes onto your desktop and re-installing them later. So why not go ahead and scrap a few – or all of them.

Keep the one or two that you feel define you as a BlackBerry user at the moment and ditch the rest for the time being.

Deleting your excess BlackBerry themes is easy as pie, but can be accomplished in a number of ways.

  1. Navigate to Options – Theme – Highlight the desired theme and click the BlackBerry key – Choose delete – Confirm deletion
  2. Navigate to Options – Advanced Options – Applications – Highlight desired application(theme) and click the BlackBerry key – Choose delete – Confirm deletion
  3. Uninstall themes via BlackBerry Desktop Manager – Connect to PC via USB – Launch Desktop Manager – Choose Application Loader – check off each theme you wish to uninstall – click next and follow the onscreen instructions

You have now reclaimed all of that wasted memory which was previously taken up by themes you rarely use – congratulations!

Delete your phone call logs and your old SMS messages

Your phone logs, SMS, MMS and email are all deleted using the same functionality. Each one of these operations requires memory from your device in order to display. Allowing them to remain on your device while you don’t really need them is just plain wasteful. Yes it is much better to delete them as they are read, or to go in and bulk delete the entire list on a daily basis as you see fit.

In order to delete an item from your phone log simply highlight the desired item and click on the BlackBerry key. Choosing delete from the available options will bring up the confirmation prompt. Accept the delete and proceed to repeat this process for all unneeded call logs.

If you know that you do not need any of the calling information from a certain date and back, it is possible to delete phone logs in bulk. To do this you must select the call log you would like to use as a marker. All logs before this entry will be deleted.

With the desired item highlighted, click the BlackBerry key and choose “Delete Prior” from the available options. Confirm the deletion and you are off to the races.

Don’t forget about your missed calls log, MMS outbox, SMS outbox, SMS SIM card inbox and your WAP push messages =)

Hint: If you don’t want to do the delete prior method, but have a block of messages/logs that you want to delete, simply hold the “Caps” key on the BlackBerry keyboard down while you scroll in order to highlight and select multiple items at once.

Remember that you can do this for Email, SMS, MMS, and call logs. Doesn’t your BlackBerry feel lighter all of a sudden?

Delete your Event Logs

Your BlackBerry keeps a hidden log of all events that it process during its lifetime. This events log ends up taking up more and more of your device memory, as you perform more and more tasks for it to record.

While the menu is not accessible from any of the standard icons, it can be accessed through a simple keyboard shortcut.

While on the main applications screen, press and hold the ALT key and proceed to type LGLG on the BlackBerry keyboard.

You will see a full list of every event your BlackBerry has processed. While viewing this list, click the BlackBerry key to bring up a menu.

From this menu, choose “Clear Log” and confirm the deletion process.

It is a good idea to complete this process every few weeks to free up whatever device memory you can.

Use the BlackBerry Memory Cleaner

The BlackBerry Memory Cleaner??? What the heck is that?

I had the same reaction when I stumbled across this little gem. My Pearl, shipped in its default configuration did not have this option readily available so I am guessing that many of you won’t know about it either.

To enable the BlackBerry Memory Cleaner, you need to follow the following steps:

  1. Navigate to Options – Security Options – General Settings – Enable Content Protection – Enter the new device password when prompted and save your changes.
  2. Go all the way back to your main applications screen and then navigate back into the Security Options section.
  3. You will now see Memory Cleaning added to the list. Select this option and set it so that the icon is displayed on the home screen.

You will now see a small icon that looks like a paper shredder on your main applications screen. Simply click on this icon to launch the Memory Cleaner and have your BlackBerry clean up a bunch of stored files that you never even knew existed.

In order to keep this icon on your main applications page, you will have to keep content protection enabled. This unfortunately means casual users will have to enter a password every time the device locks.

Enable content compression

Your BlackBerry has a means of compressing the data that makes up your memos, tasks, calendar information, messages and more. Given the limited internal memory on most BlackBerry devices, it is a good idea to take every step possible to decrease the footprint of your data and leave space for cool games and ringtones. In newer models of the BlackBerry, content compression is enabled by default.

To get your BlackBerry to give your data the maximum compression, just follow these steps:

Navigate to the options menu and select Security Options and then General Settings. Scroll down until you have the field associated with Content Compression highlighted.

If your settings are already reading “Enabled” then you are good to go. If you see the word “Disabled” in red just click on it and swap it around. You are now also good to go =)

There you go folks 8 simple steps to trimming the fat on your BlackBerry. If you have any more killer tips on how to reduce the amount of data stored in your devices internal memory, please leave them, along with any questions you may have in the comments below. I will check back regularly and add new tips to the list.

About the Author

Joe Pawlikowski is the Senior Editor at MobileMoo.com and has been covering the mobile industry full time since 2007. When he's not writing about the tech scene, he can be found discussing his personal love - baseball (and more specifically the New York Yankees) as well as writing on his personal blog.

39 comments… read them below or add one

Evolving Office July 30, 2008 at 10:16 pm

I never purchased this product but I used the trial and it seemed well made… You could try aerize card loader from aerize.com

Any new programs that you install can be installed to your storage card. This REALLY saves device storage space, especially with large programs that you don’t use very often.

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JerryD July 31, 2008 at 4:39 am

Installing the S/MIME package will also install Memory Cleaner, and is only 2k.

Enabling Encryption slows the device down and isn’t worth it. (Then again, neither is Memory Cleaner)

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mancha July 31, 2008 at 8:20 am

great stuff

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vizcara March 13, 2009 at 2:19 am

Great tips thanks a lot. Funny I was just going to tweet you how to “Highlight” a group of chunk of SMS text to delete. On my old nokia I could “Mark” or “Unmark” a select amount of messages then just hit delete and just those messages were deleted. I knew there was a way to do it. I just could not find out how. And as for the ATT manual “LoL” it has next to no info on anything at all.. Sad.

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Ben April 15, 2009 at 1:41 pm

1) Deleting contact pictures.
I assigned by mistake the same picture to all my contacts in the address book. Now the BB assignes this picture to each new contact. I am deleting the picture 1 by 1 but takes for ever, and even worst the BB keeps addingg it. I tried to delete them from my PC and then sincronize, but got an error message (needed to restore the picture).
2) New software version.
While sincronizing I am presented with the option to upgrade to a newer software version (I have 4.2.2.170. Thois newer version adds video recording and other features. When I confirm then it goes through all the download process and then installs it, but at the end an error message.

I have a curve 8310 from ATT.

Any ideas?

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Russ April 30, 2009 at 9:14 am

Thabk yor for the great tips. I followed all of them.

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Gary August 1, 2009 at 12:08 am

I checked the sample video that came with the Tour from Verizon. It was over 5 mb!

I used to pull the battery from my 8830 several times a day. Even after flushing the memory that way, I would still have less than 11 mb available.

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kate August 9, 2009 at 2:15 pm

I knew about a lot of these “tricks” to clear up the memory on my curve 8320, BUT I’d NEVER heard of the alt+lglg one on the main screen and I’ve read ALOT of BB blogs! I got 75752MB just by running it the 1st time! :) THANKS MR. TIPSTER!!

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sunny September 20, 2009 at 5:45 am

Dear sir
my 8310 work for 2 month and conected to may computer just transferring some songs it just die no red light no nothing what could it be
i will be much obliged

Regards
Sunny

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Patti October 20, 2009 at 9:03 pm

How about save your picutres, video, ringtones and music to your SD card? They don’t have to be saved on the phone. I wish we could save contacts and emails to the sd card but that isn’t an option…yet.

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Linda October 21, 2009 at 3:11 pm

you know, these “tips” do not prevent memory leaks. The leaks are happening, these just get them back and at the expense of stuff I don’t want to lose like contacts or messages. now there are cool apps that i can download but every time that i access them, more memory are being used up. what would be much more useful is how to install apps on the external memory stick which i have 8gb of! and all the cache and things should be downloaded to my 8gb! now THAT would be a great article.

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Cooper October 22, 2009 at 9:47 am

@Linda

yes you are correct – the steps are to reclaim the leaked memory once it has been eaten by the apps.

Perhaps we should write an article about that – thank you for the suggestion. There is an application that you may find handy that does just what you are asking for. Check out the Aerize Card Loader app here: http://store.bbgeeks.com/product.asp?id=18931

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Rob Alfieri November 9, 2009 at 4:45 pm

Very useful tips to free up memory; however, memory leaks are created by applications that take memory and don’t give it back. Badly behaved apps will keep requesting memory until the device runs out. It can be a difficult task to determine the guilt app. The only way is to remove all none pre-installed apps and then add one app at a time a day and checking to see if after installing the app memory starts to dwindle. Then report the problem to the softwate vendor. If the problem exists without any 3rd party apps installed, report the issue to Blackberry support. Best bet, boot your Blackberry everyday by pressing left alt-right shift-backspace.

Regards,
Rob

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Semone December 20, 2009 at 1:46 am

my blackberry 8520 is automatically restarting after every two or three minutes i am not using media card and the battery is ok also i don’t understand the problem any body help me please?

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tyler January 20, 2010 at 12:36 pm

You don’t need the password on to use memory cleaner. Once you get it on your home screen turn the password off. Then go back into security options and memory cleaner is still there just enable it again.

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Mandy January 31, 2010 at 2:49 am

In following Cooper’s steps to recovering memory on my daughter’s Blackberry, I stumbled across another one – the custom dictionary. As the device learns, it saves names and words that you frequently use to help it make suggestions when you type something. Over time, this dictionary can become quite extensive. In the custom dictionary, I discovered a lot of ‘text speak’ abbreviations and acronyms, single letters and misspelled words…some were misspelled intentionally, as we commonly do when texting, but there were several words that were listed with as many as seven different spellings, all incorrect. Some of the acronyms were listed in every combination of upper and lower case letters possible…etc…. There is an option that allows you to clear the custom dictionary and take all of the words and phrases out. Or, if you want some of them left in, it is worthwhile to go through the list once and a while to remove anything that might have gotten saved in there as a result of a typo or rushed texting.

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Cooper February 1, 2010 at 11:32 am

Excellent find @Mandy thanks for contributing.

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Summer February 8, 2010 at 2:53 pm

Thanks for the tips! I went through and used each one, including the memory cleaner. As you listed it, now I must enter a password each time I unlock my phone. When I realized that this really is a pain, I went back to options- security- general ptions and disabled content potection and also disabled memory cleaner. But I am still required to use a password to unlock my phone. How can I disable this function?

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Diana March 26, 2010 at 7:13 am

I have a problem with my 8900.. when I switch it on it says this:

‘Uncaught exception: java.NullPointerException’

My received calls or dialed numbers never appear in the log .. only the missed calls… I need some help please. Thanks.

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Viola June 5, 2010 at 5:42 am

When I click “Game& stuff” under on Alltel network on my BB 8330 curve somehow it goes blank as white on screen then said in black print as “Wiping” count to 100% then it restarted by itself, then its alike I bought new phone to start & set up a new wizard for email and else on my phone so I got real freaked out cuz I lost my contacts, personal memopad and appointments@ calendar!?!?! So please help me to get them all back in my phone so far so I’m way helpless and don’t know what to do right now since its so scared to screw my phone up more since there’s nothing same as this issue problem in forums *SIGHS*

Please HELP!
Thanks,
Lilsouke

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Cooper June 7, 2010 at 9:37 am

@viola Ok – first things first – I have no idea why clicking that link would wipe your device =( My advice is to not click that link again.

As far as getting all of your contacts etc back – if you did not have a backup of your data (done with desktop manager or BBMCP) then I am afraid that you are out of luck. When a device is wiped it is set back to factory default.

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marvin meggoe July 13, 2010 at 10:56 am

the blackberry cure 8300 keep turn off

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Deepak July 21, 2010 at 1:19 am

I have a BB 9700 Bold II, well on the main screen it shows me as BB chats unread, but actually when I go into the BB messenger to check the chat I cann not see it, as in there are no un read chats. It started with showing as 2 unread, then it became 3 and today it stands as 4. But i have no un read chats inside the BB messeneger

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Cooper July 21, 2010 at 9:18 am

@Deepak If you pull the battery do those phantom notifications go away? Let me know

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becca September 13, 2010 at 11:21 pm

Everytime, I try using my camera it says, “the camera could not start. Close other applications and try opening the camera again. However, all my applications are closed. What is the problem?

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Cooper September 14, 2010 at 7:40 am

@becca This is a pretty common error. Try doing a battery pull and seeing if the camera works after that. If it is still showing that error then look at freeing up some internal memory.

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loushanna bradley October 31, 2010 at 12:57 pm

hey thanks so much everything you had on here has my phone working like a charm again, my phone is my life and since you saved my life i owe ya one haha thanks again

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Lena November 23, 2010 at 3:00 pm

Thank you! Storm is back and functional again

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Edwin December 5, 2010 at 7:43 pm

These tips are useless. We should not accept the fact that we have to remove any unused things from the phone to increase memory.

I have a symbian phone bought 3 years ago and I don’t have to any any of those things.
I have heaps of application, pictures, themes, and hundreds of contact. And I can keep my phone on without restart for more than a month.

Memory leak and memory management are definetely major issues with Blackberry and RIM has to fix this.

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Cooper December 6, 2010 at 1:07 pm

@Edwin I totally agree that RIM needs to step it up as far as hardware and software limitations are concerned. That being said – how exactly are the tips useless when they provide a fix/workaround for said limitations?

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thanks February 21, 2011 at 5:40 am

thanks great post!needed it good pointers thanks again

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Sarthak March 22, 2011 at 11:28 am

I have a BB8900 curve…it freuently gets hung up and only the keys M an N work…after sometime it starts working but this gets very irritating especially if doing anything important…removing battery does not work…pls help!!

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Cooper March 23, 2011 at 9:28 am

@Sarthak That definitely sounds like a problem with low memory. Check your social apps like Twitter and Facebook. Limit their update frequency to twenty minutes.
(or delete Facebook altogether)

Here are some other memory issues and how to solve them:
http://www.bbgeeks.com/blackberry-guides/8-ways-to-trim-the-fat-from-your-blackberry-88493/
http://www.bbgeeks.com/blackberry-guides/clean-up-your-memory-for-an-optimized-blackberry-883589/

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Armando July 5, 2011 at 10:20 am

My 9330 Curve has been ‘acting up’ lately and now the “track ball/button” won’t work properly or at all sometimes? Plz help? Thank u!

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Danielle September 1, 2011 at 1:23 pm

Awesome tips! I have completed all of them. My Curve 8530 has been restarting for no reason and getting stuck in a loop, until I plug it into a charger..so hopefully these tips fix the problem!! Thanks!!

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Danielle September 1, 2011 at 2:14 pm

Ok now my phone wont let me open email, or message anyone…great…at least I could use the phone before :S please help. It shows I have an email, but I can’t open the folder to see it. If I want to message any via bbm, i open the text screen and it just freezes.. big roal pain…

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Danielle September 1, 2011 at 2:41 pm

Ok, after restarting 3 times, everything seems to be ok. thanks.

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ihab November 27, 2011 at 7:42 pm

Ican’t re-activat my old blackberry messenger, anyone can help me?
Thank you in advance

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shazzlee February 16, 2012 at 11:12 pm

Last night my bb curve began running low on battery. I plugged it into the usb on the pc to charge. About an hour later I noticed it had not charged any! I then plugged it into the wall charger & left to charge over night, only this morning when I tried to switch it on, nothing happens. I’ve pulled the battery several times, but all that happens is when I first put the battery back in, a constant red light will come on for about 15 seconds & then go off. And thats it no life whatsoever. I took it to a man on the market for a new battery & he said it wasn’t my battery, it was the charging port that was broken so I need help how to charge my phone? Please reply ASAP!

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